Policies
Legal Information
Documents and written information
WestDev Ltd grants permission to use documents from this site (including but not limited to, press releases, product data sheets, brochures, technical bulletins and white papers), subject to the following provisions. Documents included under the terms of this permission explicitly exclude any part of the design of this web site, including but not limited to HTML or other web page source, Java or other script, logos, graphics, sounds and images.
Documents may be used solely for commercial, non-commercial or personal use for information only, and not for re-distribution in any form including, but not limited to, printed reproduction, posting on any network or internet service, broadcast or publication in any media.
The documents are to be used used unmodified and in their complete form as provided, including any copyright notice contained therein. All information is provided "as is", and is subject to change without notice.
Documents or other information provided on or via this site do not constitute any form of specification, contract or any other binding commitment. The presence of any product, item or feature does not infer any guarantee of its current or continued provision or availability.
These restrictions and permissions can only be modified by prior written permission of WestDev Ltd. Use of any material for any unauthorised purpose may result in legal action.
No warranties are expressed or implied with respect to the information provided, its quality, performance, accuracy or suitability for any purpose. In no circumstances will the copyright holder be liable for direct, indirect, incidental or consequential damages resulting from the use of this information.
External Links
Any links to sites which are not owned or controlled by WestDev Ltd are provided simply for your convenience.
WestDev Ltd does not hold any responsibility for the accuracy of such links, nor does their presence imply any recommendation or endorsement of products or other information to which the link may refer.
Software
Any software made available on this site that is made available for download ("Download Software") is the subject of copyright. The copyright to such software is owned by WestDev Ltd and/or its suppliers. Use of such Download Software is governed by any software License Agreement which may be included with or accompany such Download Software. Download Software is provided only under the terms of an appropriate License Agreement, to which you must agree before installing and/or using the software.
WestDev Ltd and/or the copyright owner retains title and ownership of the Download Software and all subsequent copies thereof, regardless of the form or media in or on which the original and other copies may exist. Any software License is not a sale of the original Download Software or any copy.
You may not otherwise modify, alter, adapt, merge, decompile or reverse-engineer the Download Software, and you may not remove or obscure any WestDev Ltd and/or other' Copyright or Trademark notices. You must use all reasonable efforts to protect the Download Software and all its constituent parts from unauthorised use, reproduction, distribution or publication, or otherwise in violation of applicable law.
No warranties are expressed or implied with respect to the Download Software described, its quality, performance, accuracy or suitability for any purpose. In no circumstances will the copyright holder be liable for direct, indirect, incidental or consequential damages resulting from the use of this Download Software.
These restrictions can only be modified by prior written permission of WestDev Ltd or the appropriate copyright holder, or as specifically directed in any License Agreement accompanying the software. Use of any software in breach of these restrictions may result in legal action.
Trademarks
Number One Systems, Easy-PC, Easy-Router, Pro-Router, Trace-Router and all variants thereof are trademarks of WestDev Ltd.
Microsoft, Windows and variants thereof, and the Windows Logo are either trademarks or registered trademarks of Microsoft Corporation.
Intel and Pentium are registered trademarks of Intel Corporation.
Ultiboard is a trademark of Ultimate Technology.
Any other product and/or company names referred to on this site may be trademarks of their respective owners, and are hereby acknowledged as such.
Privacy Policy
WestDev Ltd is fully committed to complying with the General Data Protection Regulation and the Data Protection Act 2018 to protect your privacy at all times. You can rest assured that we take every possible precaution to protect any information that we may collect or receive from you. WestDev Ltd (the Data Controller) will also endeavour to ensure that this information is used only as you request. You can browse most parts of this web site without providing any personal information.
This web site operates under the terms and conditions of the Privacy Policy outlined below. If you use this web site then this implies you are accepting those terms. If you do not agree to the terms then you must stop using the site. These terms may be altered by the Data Controller at any time and without notice, so we encourage you to review our Privacy Policy from time to time when visiting the site. Any such alterations come into force immediately upon publication on this site. If you continue to use the site after such alterations have been made then you are deemed to have accepted the changes.
We have published this notice to help you understand, how and why we collect information from you, who we share your information with and why and what your rights are.
If you are concerned about any aspect of privacy in relation to this site, even after reading this policy statement, please feel free to contact the webmaster and we will do what we can to respond to your concerns.
Product information
When you request product information, you may be asked to provide your name, together with your mailing or email address and telephone number. These details are retained, allowing us to provide you with the information you request. You are allocated a customer reference number, if you do not already have one. You should use this number where possible in all future communication as this helps us to ensure that you continue to receive relevant information in the future. This information is not stored on our web site.
Product purchase
When you purchase a product or service, you are asked to provide your name, telephone number, invoicing and shipping addresses, and your email address. This allows us to correctly process and dispatch your order, and to keep you informed of your order status. This information is not stored on our web site.
Product registration
When you register a software product, you will be asked to provide your name, address, telephone numbers, e-mail address and customer reference number, together with general details about the computer hardware on which the software will be used. This registration information is used to enrol you on the technical support program, and to help us to provide you with timely and relevant information about product changes and updates in the future. This information is not stored on our website.
Forum accounts
When your Forum Account is created, this includes limited information about you, including your name and email address, which is stored on the system. Passwords are not stored on the web site.
Technical support request
When you submit a request for technical support, or an enhancement suggestion or other product comment, you may be asked for your name, customer reference number, and email address and/or telephone number. This allows us to ensure your details are directed as quickly as possible to the relevant staff.
Technical data
In the course of the investigation of technical problems, it is occasionally necessary for our engineers to have access to the original data. In this case you will be asked to make this data available to us, on the strict understanding that WestDev guarantees that this data will only be used for the purposes of locating the cause of, and determining the resolution for, such technical problems.
Data made available to us in this way will at no time be disclosed to any third party in any shape or form unless you give us permission to do so. At your request we can also undertake to destroy all copies of such data once the investigation into the technical problem is complete.
If you require us to sign a Non-Disclosure Agreement (NDA) before sending any data to us, we will be happy to do so.
Protecting the information collected and who we share it with
We take all reasonable precautions to restrict access to your information. This is only shared with authorised WestDev staff and Number One Systems dealers or distributors known as Data Processors. We take security very seriously, and all security measures are continually under review.
WestDev Ltd guarantees not to make available (by way of trade, sale, rent, loan or other means) any of your personal information to third parties, unless you have given us prior consent in writing.
In the event that ownership of WestDev Ltd is transferred to another party, for example if the business is sold to another company, all rights to and ownership of the information collected as described herein shall also be transferred to that party.
Updating information
To help us keep you informed, and provide you with the best service possible, it is helpful to us if you can let us know about any changes in your details. This includes changes of address, company name, telephone number, email address, and so on.
Product Marketing
We want to keep you up to date with information about new products, specials offers and technical software updates. From time to time we send out mail-shots targeted at specific groups of people. If at any time you wish to be removed from our mailing lists, you only have to ask us. You can do this by replying to the email, quoting your customer reference number. Alternatively, you can contact us by telephone, or post. We will make every possible effort to comply with your request.
Anonymity and recognition
As already stated, you can visit most of numberone.com without providing any personal information. As you browse the site, the web server keeps only limited records, listing which pages you visit. These records do not contain any personal details about you or any other visitor to our site. These records are available only to WestDev technical staff (Data Processors), and are used solely to generate statistical information about how our site is being used.
Cookies
When using some parts of the site, notably when filling in forms, we use a technology known as "cookies" to help us improve the usability of the site for individual visitors. Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. These are generally used for things like remembering the values in a form so they can be pre-set next time you use that form.
If you do not wish to use cookies, you should be able to set an option in your browser to prevent them being stored. This should not significantly affect how much of the site you can visit, it may only mean you'd have more typing to do!
Consent
By using our site and the services therein, you consent to the collection and use of your personal information by us as described above. If our privacy policy changes at any time, the policy shown on this page will be updated accordingly by the Data Controller.
Your Rights
You are entitled to request the following from WestDev Ltd, these are called your Data Subject Rights and there is more information on these on the Information Commissioners Website www.ico.org.uk.
Right of Access - to request access to your personal information and information on how we process it.
Right to Rectification - to have your personal information corrected if it is inaccurate and to have incomplete personal information completed.
Right to Erasure (also known as the Right to be Forgotten) - to have your personal information erased.
Right to Restriction of Processing - to restrict processing of your personal information.
Right to Object - to object to processing of your personal information.
Sustainability Policy
Scope
This policy applies to all WestDev Ltd employees and covers all activities at its UK headquarters based in Tewkesbury, Gloucestershire.
Environmental and Sustainability Aims
WestDev Ltd holds a strong belief that we as people of this planet should not only look after ourselves today, but also our children and the future, and as such we have set the following aims to ensure our continued contribution to the world's sustainability.
- Energy and Carbon: WestDev Ltd continually seek initiatives that will help to reduce our carbon emissions. In addition to this, we are also a full adopter of the Government's Carbon Reduction Commitment Scheme and continually measure and monitor our carbon emissions from energy consumption.
- Water: WestDev Ltd constantly monitor our water usage and look at means to reuse and reduce our consumption.
- Travel: The WestDev Ltd headquarters are available by public transport and we encourage and make available schemes to all employees to promote sustainable travel where possible.
- Communication: WestDev Ltd encourages all employees and associates to communicate via the most sustainable methods where possible.
- Delivery: WestDev Ltd operates under a sustainability first approach to the delivery of our products, this means in situations where it is possible, the entire product range will be delivered electronically.
- Engagement and Education: WestDev Ltd creates awareness and engages with employees to create new initiatives to help reduce our carbon footprint.
- Waste Management: WestDev Ltd are strict abiders of the waste hierarchy policy whereby we Reduce, Reuse, Recycle and Recover where possible.
- Community Investment: WestDev Ltd regularly invest in local and national charities to help support people of all ages, from all walks of life. Our employees regularly take part in charitable events and as a company we actively promote and support every member in their charitable quest.