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 V22 installer "unable to load Keylock.dll"
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DavidM

United Kingdom
458 Posts

Posted - 23 Jul 2018 :  14:46:14  Show Profile  Visit DavidM's Homepage  Reply with Quote
On some systems, depending on other software that might already be installed, when running our installer for V22 you may get an error "unable to load Keylock".

The reason for this is because the Keylock module that is needed to verify the product key code cannot find the Microsoft C++ runtime libraries that are required to allow the module to run.

We are working on a solution for this, but in the meantime if you find you encounter this problem then you should explicitly install the C++ runtime before running the Easy-PC setup program again.

https://numberone.com/downloads/tools/vcredist_vs2017_x86.exe

David.

AndyB

United Kingdom
208 Posts

Posted - 02 Aug 2018 :  08:31:16  Show Profile  Reply with Quote
Does it have to be the 32bit version?
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DavidM

United Kingdom
458 Posts

Posted - 16 Aug 2018 :  17:09:04  Show Profile  Visit DavidM's Homepage  Reply with Quote
sorry, been away and only just seen your post...

Yes, that link is for the 32-bit version because Easy-PC is a 32-bit application, but you have probably worked that out by now anyway!

David.
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